A new call center now is open specifically to serve small businesses interested in the new SHOP Marketplace that will be available in every state through the Affordable Care Act.  The SHOP program launches on October 1 to give small businesses new ways to provide health coverage to their employees.  And the new SHOP Marketplace Call Center is a new resource to help small businesses get information to make the best decisions for themselves and their employees. 

The new call center is open Monday-Friday from 9am-5pm, and hours will expand after October 1.

The phone number of the new Call Center for Small Businesses is:  1-800-706-7893.

Another resource for employers is a health care wizard for employers that is available at:
http://business.usa.gov/healthcare.

Individuals, including the self-employed, can continue to call the Health Insurance Marketplace call center at 1-800-318-2596.

A new HealthCare.gov blog designed for small businesses discusses both the new SHOP Marketplace and the new Call Center for small businesses.

A new way to SHOP for small business coverage and get help

August 05, 2013

The Small Business Health Options Program (SHOP) is a new program that simplifies the process of buying health insurance for your small business. And now there’s a new way to get help with your health insurance questions– the Health Insurance Marketplace Small Employer call center.

Call us right now to get your SHOP and small business questions answered by a customer service representative at 1-800-706-7893 or (TTY: 1-800-706-7915 ). The call center is open Monday through Friday, 9 a.m. to 5 p.m. EST.

Why you should use the SHOP Marketplace

You can get high-quality coverage: All SHOP plans offer your employees a set of 10 comprehensive benefits. They cover things like pre-existing conditions, pregnancy, hospitalizations, doctor's visits, preventive care, prescriptions, and more.

You control coverage and costs: The SHOP Marketplace makes it easy to discover and compare your insurance options. You control the coverage you offer and how much you pay toward employee premiums. And you may qualify for a tax credit worth up to 50% of your premium costs.

Coverage is available in every state: No matter what state you do business in, you’ll have access to the SHOP Marketplace. In some states, you’ll use your state’s website to apply for coverage. In other cases you’ll use HealthCare.gov. Find the SHOP Marketplace that serves you.

For 2014, the SHOP Marketplace is open to employers with 50 or fewer full-time-equivalent employees (FTEs). Self-employed? You won’t use SHOP, you’ll use the Health Insurance Marketplace for individuals & families.

Get help when you need it

Want to learn more about SHOP before you call? Just answer a few quick questions and we’ll provide you with a customized list of coverage options for your business, content tailored to your situation, and a checklist to help you get ready.

Still have questions? Call us at 1-800-706-7893 or (TTY: 1-800-706-7915 )