Resources for Floridians Impacted by the Coronavirus Pandemic

For information on what unemployment benefits you qualify for, click here.
For information on Congressional action to address the pandemic, click here. 
For information on preventing the spread of the coronavirus, click here.


Florida is under a statewide Stay-at-Home order. Please comply to help prevent the spread of the coronavirus and protect our healthcare system. Click here for FAQ.


Below is a list of resources for Floridians who have been impacted by the coronavirus pandemic. 
Para la versión en español, haga click aquí.

TABLE OF CONTENTS
COIVD-19 Testing In Palm Beach County
Economic Assistance for Small Businesses
Unemployment Assistance
Additional Economic Assistance 
Health Care Resources
Resources for Veterans
Resources for Families and Children

Information for Palm Beach County Residents
Information on Scams

COVID-19 TESTING IN PALM BEACH COUNTY

  • Testing sites in Palm Beach County
  • Please carefully follow the instructions listed on the above website for how to request an appointment, and what you should do when showing up at a testing site.
 

ECONOMIC ASSISTANCE FOR SMALL BUSINESSES

Guidance on new requirements for employers:

Loans available for small businesses:

Loans application assistance:

Additional Florida resources:


UNEMPLOYMENT ASSISTANCE

Online Application to Submit an Unemployment Claim
Paper Application to Submit an Unemployment Claim
NOTE: Individuals applying for unemployment insurance should check the terms and conditions box, ignore the Employ Florida registration email, and ignore the job search requirement questions. If you are having difficulty applying for benefits, you can call the hotline at 1-800-204-2418 for help. 

Additional information on unemployment insurance, employee rights:

 

ADDITIONAL ECONOMIC ASSISTANCE
NOTE: The federal income tax filing due date has been extended from April 15, 2020 to July 15, 2020.

Economic Impact Payment (also known as stimulus check) resources:
NOTE: Social Security beneficiaries who do not have recent tax filings and have children under 17 can enter their payment info here to ensure they receive the correct amount: IRS Payment Info
Check your payment status here: Get My Payment

Tax resources:

Social Security resources:

 

HEALTH CARE RESOURCES

Coronavirus hotlines:

  • State Health Department 24-hour COVID-19 Call Center: (866) 779-6121
  • Palm Beach County Health Department Call Center: (561) 671-4184
  • Palm Beach County Health Department After-Hours Call Center: (561) 840-4500

Local public health information:

Centers for Disease Control guidance:

Resources for health care providers:

Additional resources:

 

RESOURCES FOR VETERANS

FAMILIES AND CHILDREN RESOURCES

Educational resources, updates:

Food assistance:

Additional resources:

 

INFORMATION FOR PALM BEACH COUNTY RESIDENTS

Information on closures:

Frequently updated local resources:

Help lines:

  • Dial 2-1-1 for free assistance when faced with a crisis, including food needing to find food distribution centers, shelter assistance, grief counseling, elder services, and more.Calling is available 24 hours a day, 7 days a week.
  • Text your zip code to 898-211 to access help from 2-1-1 without having to call in. Chatting and texting are available Monday through Friday from 10am to 6pm. The best number to call if you are in need of assistance is 2-1-1.
  • You can also call the County at 561-712-6400.

Additional resources:


BEWARE OF SCAMS
Beware of scams and misinformation being spread about the coronavirus.

  • Undelivered goods:Online sellers claim they have in-demand products, like cleaning, household, and health and medical supplies. You place an order, but you never get your shipment.
  • Door-to-door sales: This scam is effective as people are self-isolating and working from home, thus more likely to answer the door. A person pretends to be from a company such as DirecTV or Comcast; that person comes to your door and offers you a deal, but they tell you it won't last and request money upfront. After the scammers get your money, they deposit your check or cash, promise to bring a service or product back at a later date, and never return.
  • Work at home: Ads will appear saying you can earn big money at home or offers help starting an online business, with a proven system to make money online. They'll ask you for money for training or exclusive access. But no job follows, and if you give them your driver's license and bank account numbers to sign up, they might steal your identity or your money.
  • Beware of fraudulent coronavirus tests, vaccines, and treatments
  • Email and Text Scams: Don't click on links from sources you don't know. It could download a virus onto your computer or device. Make sure your anti-malware and anti-virus software on your device is up to date.
  • Robocalls: Hang up on robocallers. Do not press any numbers even if the recording prompts you to do so.
  • Fake Charities: Use organization listed at ftc.gov/charity to help you research whether charities are real. If someone wants a donation in cash, by gift card, or by wiring money, don't do it.
  • Relief Checks: Please know that the government will not ask you to pay anything to get this money. The government will also not call to ask for your Social Security Number, bank information, or credit card number. Anyone who calls to ask for any of these things is a scammer. 
  • Consumers should report scams to the FDACS Division of Consumer Services at 1-800-HELP-FLA (1-800-FL-AYUDA en Español), or online at FloridaConsumerHelp.com. Consumers can also use the online Check-A-Charity tool to learn if a charity is properly registered and if your money is going to benefit victims of coronavirus, and report concerns to the Federal Trade Commission at FTC.gov/complaint.