Resources for Floridians Impacted by the Coronavirus Pandemic

For information on Congressional action to address the pandemic, click here. 
For information on preventing the spread of the coronavirus, click here.


Below is a list of resources for Floridians who have been impacted by the coronavirus pandemic. 
Para la versión en español, haga click aquí.

COVID-19 TESTING IN PALM BEACH COUNTY

  • Palm Beach County Testing Line: (561) 642-1000
  • Telephone registration and appointment scheduling for COVID-19 testing will begin on Monday, March 30th from 8:00 am to 5:00 pm.
  • Individuals requesting testing must be approved and scheduled through telephone screening by the testing line.
  • On-site testing (swab sample collection) will begin on Tuesday, March 31st at the FITTEAM Ballpark of the Palm Beaches (5444 Haverhill Rd).

ECONOMIC ASSISTANCE FOR SMALL BUSINESSES

Loans available for small businesses:

Guidance and new requirements for employers:

Additional resources:

 

UNEMPLOYMENT ASSISTANCE

Online Application to Submit an Unemployment Insurance Claim
Note: Individuals applying for unemployment insurance should check the terms and conditions box, ignore the Employ Florida registration email, and ignore the job search requirement questions. If you are having difficulty applying for benefits, you can call the hotline at 1-800-204-2418 for help. 

Additional information on unemployment insurance, employee rights:



ADDITIONAL ECONOMIC ASSISTANCE
Note: The federal income tax filing due date has been extended from April 15, 2020 to July 15, 2020.

Tax resources:

Social Security resources:

 

HEALTH CARE RESOURCES

Coronavirus hotlines:

  • State Health Department 24-hour COVID-19 Call Center: (866) 779-6121
  • Palm Beach County Health Department Call Center: (561) 671-4184
  • Palm Beach County Health Department After-Hours Call Center: (561) 840-4500

Local public health information:

Centers for Disease Control guidance:


Resources for health care providers:

 

Additional resources:

 

RESOURCES FOR VETERANS

FAMILIES AND CHILDREN RESOURCES

Educational resources, updates:

Food assistance:

Additional resources:

 

INFORMATION FOR PALM BEACH COUNTY RESIDENTS

Information on closures:

Frequently updated local resources:

Help lines:

  • The best number to call if you are in need of assistance is 2-1-1. You can also call the County at 561-712-6400.

Additional resources:

 

TRUSTED SOURCES FOR ADDITIONAL INFORMATION




BEWARE OF SCAMS
Beware of scams and misinformation being spread about the coronavirus.

  • Undelivered goods: Online sellers claim they have in-demand products, like cleaning, household, and health and medical supplies. You place an order, but you never get your shipment.
  • Door-to-door sales: This scam is effective as people are self-isolating and working from home, thus more likely to answer the door. A person pretends to be from a company such as DirecTV or Comcast; that person comes to your door and offers you a deal, but they tell you it won't last and request money upfront. After the scammers get your money, they deposit your check or cash, promise to bring a service or product back at a later date, and never return.
  • Work at home: Ads will appear saying you can earn big money at home or offers help starting an online business, with a proven system to make money online. They'll ask you for money for training or exclusive access. But no job follows, and if you give them your driver's license and bank account numbers to sign up, they might steal your identity or your money.
  • Beware of fraudulent coronavirus tests, vaccines, and treatments
  •  Consumers should report scams to the FDACS Division of Consumer Services at 1-800-HELP-FLA (1-800-FL-AYUDA en Español), or online at FloridaConsumerHelp.com. Consumers can also use the online Check-A-Charity tool to learn if a charity is properly registered and if your money is going to benefit victims of coronavirus, and report concerns to the Federal Trade Commission at FTC.gov/complaint.